Jack in the Box Tests Outsourcing
According to NewsBlaze.com, the fast-food chain Jack in the Box is testing a new program designed to increase customer service while cutting costs. Jack in the Box is testing job outsourcing. It is something we hear about with information technology jobs all the time, but drive-thru workers?
According to the article, when placing your order at several North Carolina Jack in the Box fast food restaurants, you may be speaking to someone who is performing their customer service job thousands of miles away. The idea is being tested in several Charlotte, North Carolina locations.
Jack in the Box, headquartered in San Diego, California has locations in 18 states including major cities like Los Angeles, Seattle, Dallas, and Phoenix. California has the largest concentration of Jack in the Box restaurants with 906 locations.
Today’s ‘Around the Square’: is Tim from Perspective….although I will always think of him as ‘Cowboy’ (grin). I have known Tim and Vicky since my very first step out into the blogosphere (Tim graciously taught me how to set up my first Blogroll!!) and it is fitting that as I celebrate my Third Blogiversary (I have been blogging since January 25 2006) I should tip my hat to the couple that faithfully encouraged me on my blogging journey. And to make that even sweeter, I was blessed to have met them in real life when they made a trip down to the Sunshine State a few years back. Tim is an awesome writer with a ‘perspective’ that you will find humorous and insightful all rolled into one.
Today I am grateful: That we don’t have any Jack in the Box restaurants around these parts as people won’t be losing their jobs to faceless voices.
Today I am going to simplify my life: by engaging in my ‘daily dialogues‘ with myself during my morning prayer/quiet/reading scripture time in order to purge my brain of the minutiae that prevents me from living in the moment….and being faithful by turning it all over to God.
I discovered that my mind will grab hold of a single thought like a pit bull terrier with a bone and not let it go until I’m exhausted or have lost interest.
One day, desperate to quiet the voice in my head, I took a spiral notebook and began having a conversation with myself on paper. Everything I was worried about just spilled out in a rapid stream of consciousness. What I was doing was not so much recording the events in my life as much as eliminating the mental minutiae that was depleting my creative energy and driving me crazy.
I was then able to let go and get on with my day. “Groan and forget it,” the writer Jessamyn West advised. She’s right. This ritual became very centering and therapeutic.
Sarah Ban Breathnach January 27th Simple Abundance
How about you? Does this type of outsourcing bother you?
2 Comments
I read a news article recently that an American newspaper was advertising for outsourced reporters to covered local city council meetings. The thing was that because these meetings were taped and aired on a local cable channel, the ads were running in INDIA. The reporters would view the tapes and write their articles based on that source only. Amazing! But, outsourcing drive-thru fast food orders? That is crazy.
I have those same kind of daily dialogues. Maybe I should also keep track of my conversations too.
I had not heard of the jack in the box thing. However, I do know my pizza place has a central call number.
The bit about outsourcing reporters that Tara wrote is very troubling!